– To solve the queries of the customer via Mail, Chat & Web Call

– No Sales process is required

– To provide the best resolution to the customers

– To work with the software technical team(if required) to resolve the customer problem

– Proficient in English both verbal & written

– Communication with Foreign clients is part of the job

– Maintain a better relationship with the customers

– Strong Analytical Skills

– Knowledge of Accounting is a big value add for the candidate

– Masters graduate profile preferrable